Frequently Asked Questions about our electronic repairs

FAQ

If you have questions about our phone repair or electronic repair services at Dang It Repair, with locations in West, Middle & East Tennessee, and Prattville, Alabama, check out our frequently asked questions below.

Phone, Electronic & Computer Repair

Free Diagnostics

Bring your device by to any of our locations and we will provide a free diagnosis of your issue. From there, we can give a quote on repair time and cost. Come on in, it never hurts to take a free look!

Most repairs can be completed in an hour or less. Exceptions occur for more complicated repairs, or if a part has to be ordered, but your technician will advise you before any work is started.

Costs vary due to the parts involved, so we would be happy to provide you with a quick quote from our website or calling one of our locations.

Depending on the specific device involved, there is usually a discount for multiple parts being repaired at once. For example, if you need the earpiece and battery replaced in a phone, we would not charge full price for each, since we would just be opening the phone one time.

Although we primarily fix phones, tablets, computers, and game consoles, we do repair a wide range of other electronics, with the exception of TVs. No repair request is too strange! Stop in or call for our experts to take a look.

In nearly all cases, no – we do our best to safeguard your data. If a repair requires a reset or loss of data, your tech will advise you before anything is started. We will even show you ways you didn’t know were available to protect your precious info!

Absolutely. We do check functionality of the device after a repair, but in no way access your private information. We may ask for your help testing certain portions of the device upon pickup, such as the camera.

Unfortunately not, this is a security issue that we cannot bypass.

Absolutely! Please stop by your nearest store to get a quote for your device. We even buy some models of broken phones!

No, we will always take a free look at your device to be able to give you an accurate rundown of what is wrong and the cost and time to get it repaired.

We sure do! We offer discounts for veterans, active duty military, teachers, firefighters, ems, police, and MANY more! Call or stop by your local store for details.

Absolutely, we can still help in this situation, just make sure to bring all the parts with you.

Not at all! Payment is only made when the repair is complete.

We do offer backup and data transfer services for phones, tablets and computers.

Although it does help speed up the process of getting your device back to you, you are not required to provide your phone passcode, although it can make the repair take a bit longer, as we will need to do a full function test and make any adjustments necessary.

No, we only sell the part with the accompanying repair.

We are big fans of planet earth and want to do our part in responsible tech recycling. Call or message us first if you have electronics to recycle and we will see how best we can help.

60 Day Warranty

We’ve Got You Covered! All of our repairs come with a 60 day warranty that covers any abnormality in the replacement parts we use. The parts we use to repair your device are of the highest quality, so issues are exceedingly rare, but rest assured, we will make sure your experience is the best around! 60 day warranty does not cover physical damage to the part or parts other than what was serviced.

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Free Diagnostics

Please click start to fill out our form and we will provide you with a fast quote on your repair.